概要

I have experience in Customer Support campaigns for International clients in the UK, UAE, USA & Canada which includes Call Support (Inbound & Outbound), Email Support, Live Chat and some Medical Transcriptions exprience as well.

工作经历

公司标识
Sales Executive
Inbound Inc Communication
Dec 2020 - Apr 2021 | Lahore, Pakistan

This position requires to maintain current clientle while also generate new leads for the telecom sector within USA precisely for At&t DirecTV.

公司标识
Customer Support Agent
Digitech Outsourcing Solution PVT LTD
Mar 2020 - Oct 2020 | Lahore, Pakistan

Used to provide Customer Support for numerous clients in USA and Canada by making Outbound calls and receiving Inbound Calls furthermore providing email support along with Live Chat Support as well. Multitasking at a good pace.

公司标识
Customer Support Agent
Mindebridge Private Limited
Aug 2019 - Jan 2020 | Lahore, Pakistan

I have worked in Mindbridge BPO as a Customer Support Agent both on E-mail Support and Live Operations for the project of Uber Eats.In which we have to deal with customers from all over Europe and Middle East.Which is why I'm more of a multitasking person I can handle a phone call as well type at rapid pace.And most importantly punctual t work.

公司标识
Medical Transcriber(MT)
GMT
Apr 2017 - May 2018 | Lahore, Pakistan

This job was related to transcriptions in which strong command of the English language is required plus sharp listening and typing skills are required.

学历

College of Tourism and Hotel Management Lahore(Cothm)
大专, Professional Diploma In Hospitality & Tourism (Level-6) CTH UK Approved‎
Marketing, Hospitality
Completed
2022
Superior University Lahore
中级/A级, 计算机科学学生, ICS‎
Computer Sciences and Statistics
等级 C
2019
St Peters High School
大学入学/0级, 科学, matric‎
Sciences English Medium
所占比重 68%
2016

技能

中级 Analytical Skills
初学者 Audio Typing
中级 Communication Skills Listening
中级 Global Business Development
初学者 Inbound Call Handling Skills
熟练 Oral Communication Skills
熟练 Record Keeping

语言

熟练 英语